Ensure that quality customer service and continuous improvement are the standard practice of all our business lines.

Encourage innovation and efficiency, and ethical decision making.

Model safe working practices in all that we do.

Develop and maintain a diverse and professional workforce.

Promote stewardship of resources and cooperation with customers while maintaining the integrity of laws, rules and policies.

Provide a leadership role in supplying services that support the changing needs of our customers.

Maximize the value to internal and performance auditing in the business lines to improve delivery of ODOT products and services.